Service & Support - HENAN JINTUO ENGINEERING TECHNOLOGY CO.,LTD

Full Lifecycle Services

We have established a complete "pre-sales, in-sales and after-sales" global service system: pre-sales provides free on-site investigation and personalized solution design; in-sales tracks the production progress in real time and supports remote supervision; after-sales implements a 24-hour quick response mechanism, with professional technical teams providing on-site installation, commissioning, maintenance and spare parts supply services to solve customers' worries in the process of use.

Original Spares and Wearing Parts

Maintenance, Repair and Refurbishment

Modernization Upgrade and Renovation

Cutter Repair and Overlay Welding

Emergency Services

Intelligent Service

Quality Guarantee

Provide technical consultation on construction technology, mechanical configuration, layout of large-scale equipment, etc;
Products can be customized according to customer needs; free construction plans are provided for customers;
Help customers with equipment selection;
Transportation agency;

Service Guarantee

Equipment debugging, on-site troubleshooting;
Accessories and wearing parts are delivered to your door;
Provide equipment maintenance and inspection services, free maintenance equipment during the warranty period;
Provide 24/7 technical support, promptly responding to your inquiries and concerns;

Service Commitment

12 ^Months

Free maintenance
within 12 months after delivery

24 ^Hours

Completion of engineer dispatch
within 24 hours

30 ^Minutes

Answer tech inquiry
within 30 minutes

365 ^Days

Acceptance of service
requests all of 365 days of year